Faqs

• Mode of payment?
> BPI
> BDO
> Cebuana Lhuillier
> Palawan Pawnshop
> LBC
• How to pay your order?
        • By money remittance
         1.) Go to the nearest ( Cebuana Lhuillier / LBC / Palawan Pawnshop )  branch in your  area.
         2.) Send the amount stated in your checkout page to :
         Name:  Joan R. Lam
         Address: Taytay, Rizal
         Cellphone No.: 09260417123
         3.) Take a photo of the receipt and send it with your Name and Order No. using our website payment form or through Facebook messenger " Shopspot99 "
        • By bank deposit or mobile transfer
        >Through Bank Deposit
        1.) Go to the nearest BDO / BPI bank in your area
        2.) Deposit the amount stated in your checkout page to :
        BDO
        Account Name:  Joan R. Lam
        Account Number:  2490-5246-54
        BPI
        Account Name:  Joan R. Lam
        Account Number:  4189-1212-16
        3.) Take a photo of the receipt and send it with your Name and Order No. using our website payment form or through Facebook messenger " Shopspot99 "
        > Mobile Transfer
        1.) Transfer the amount stated in your checkout page using your BDO / BPI mobile application.
        2.) Screenshot the transaction and send it with your Name and Order No. using our website payment form or through Facebook messenger " Shopspot99 "
• How many days before I get my package?
2-3 days after ship date.
• How much shipping Fee?
1-2 items -        105 pesos
3-9 items -        130 pesos
10-26 items -    170 pesos
26- 35 items -   255 pesos
36-50 items -    340 pesos
• What courier do you use?
JRS Express only.
When is your shipping schedule?
    Every Tuesday and Friday only. Paid order by Friday, Saturday, Sunday and Monday will be shipped on Tuesday, Paid order by Tuesday, Wednesday and Thursday will be shipped on Friday.
Deadline for payment?
   We require you to pay your order no later than 48 hours after your checkout. Orders which are not paid after will be deleted because of inventory management system and prevent others from joy reserving the item.
• Do you have sizes in your clothes?
   All of our items are free sizes. Can fit to small and medium size
• How can I know the tracking No. of my item?
   We will post your tracking no. in the page available in our menu.
• When will be my tracking No. available?
   Give us a day after the shipping date.
• What will you do if I received a damaged / wrong item?
   Contact us immediately in our Facebook messenger " Shopspot99 " for fast response.